Frequently asked Questions

Your questions answered

At Bad Blood Barber And Shop, we are passionate about delivering quality products and excellent service. Please check the FAQs below before contacting us. 

Where can I purchase your merch?

You can purchase most of our Bad Blood Barber And Shop merchandise directly from our website in the shopping sections, except for our tees, which are printed to order by Wrong Crowd. To order tees click on the link and place your order directly from them to have it shipped to your door. For physical pick-ups of online orders or to shop in person visit our North Shields shop. 

How do I book a haircut appointment?

To book a haircut appointment at Bad Blood Barber And Shop, please click the book an appointment link, which will take you straight to the booking system. 

Can I pick up my online order in-store?

Most of our products such as hats and accessories can be collected from our store in North Shields. Please choose pick up when checking out. 
Tees printed to order from Wrong Crowd cannot be picked up in person at this moment in time. 

What are your sizing guidelines?

Our clothing items generally follow standard UK sizing. Please refer to the specific product pages for detailed sizing charts and measurements to ensure the best fit.

Do you ship internationally?

Currently, we ship within the United Kingdom. We are always looking to expand our reach, so please check back for updates on international shipping options.

How can I contact customer service?

For any questions or concerns, you can reach our customer service team by emailing fangclub@badbloodbarberandshop.co.uk.

 We are available during business hours to assist you.

Can I return or exchange an item

 

You can return an item for a refund within 14 days of receiving it. Please note that you are responsible for the return shipping costs.
If you receive a faulty item, we will either replace it or issue a refund. To facilitate this process, please notify us as soon as possible if you encounter any issues with your order.

Tees purchased from Wrong Crowd are subject to their returns policy. For assistance, please contact them directly.

 

Didn’t find your answer?

If you haven't found the answer you're looking for, please don't hesitate to reach out to us. We're here to help and ensure your experience with Bad Blood Barber And Shop is always a positive one.